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ASO glossary

Redownloads (App Analytics)

A redownload is when someone who has previously downloaded your app adds it to their device again. Apple counts it separately from a first-time download, and both together make up Total Downloads in App Analytics.

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Why it matters for conversion

Apple measures conversion rate as the ratio of total downloads to unique impressions, and total downloads include redownloads. So a spike in redownloads raises the rate even if no new person converted. Examples are people restoring a new phone or coming back after deleting the app.

Example

These numbers are hypothetical. On one day a habit tracker has 1,000 unique impressions, 80 first-time downloads and 20 redownloads.

  • Conversion by Apple's formula: 100 / 1,000 = 10%.
  • New-user conversion: 80 / 1,000 = 8%.

If a device-upgrade season adds 50 redownloads, the first figure jumps to 15% while the second stays at 8%. Reading the first as a page improvement would be wrong.

What Apple documents about ranking

Apple states that search results rely on text relevance and user behavior, with downloads named as one example. Apple does not say whether redownloads count the same as first-time downloads for ranking, so treat any claim on this as unverified.

How to use the split

  1. Track first-time downloads for acquisition work.
  2. Track redownloads to see returning demand.
  3. Filter by traffic source to see where redownloads come from.
  4. When you test a page change, compare conversion on the same kind of download before and after.

Common mistakes

  • Celebrating a conversion jump during a hardware season.
  • Mixing redownloads into acquisition cost calculations.

Next step

See App Analytics for where the split appears and A/B testing for fair comparisons.

Sources

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